Shipping policy
Shipping Policy
Free Shipping on All Orders
We offer free standard shipping on all orders within the contiguous United States — no minimum order required, no hidden fees.
Where We Ship
We currently ship to all 50 US states, including Alaska and Hawaii. At this time, we do not ship internationally.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order has shipped.
Estimated Delivery Time
Standard shipping typically takes 5–10 business days after processing. Delivery times may vary depending on your location and carrier availability.
Order Tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.
Delays
While we do our best to ensure timely delivery, occasional delays may occur due to weather, carrier disruptions, or high order volume — particularly during holidays. We appreciate your patience.
Questions?
If you have any questions about your order or shipment, please contact us at
Email: support@rugsuit.com
Address: 7440 El Camino Real, Atascadero, CA 93422, United States
Phone : +1(805) 466-7736
Support Hours: Monday–Saturday, 9 AM – 5 PM (GMT-7)